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idiot proofing

I really hate the term "idiot proofing".

It's on you to make your designs user friendly.

If use of your design is ambiguous and fails to predict human behavior, you don't get to escape by calling everyone ELSE an idiot. If you failed to adhere to conventions and designed a car with the brake pedal on the right, drivers are not idiots for crashing. If you're teaching a class and everyone fails your test, the problem is not that the whole class is lazy. If you make a website for your restaurant and people constantly call you asking what the hours are, you might want to move the hours to a more noticable place.

I find fault with anyone who thinks "I'm smart, the rest of the world is full of idiots."

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Comments

( 5 comments — Leave a comment )
susandennis
Dec. 28th, 2017 04:17 pm (UTC)
same vein, more specific... "I'm a great driver, it's everyone else on the road that's the problem."
secret_woman
Dec. 28th, 2017 06:11 pm (UTC)
So true and very well said!
kyliejeanne
Dec. 29th, 2017 03:29 am (UTC)
Agreed!
ironphoenix
Dec. 29th, 2017 05:04 pm (UTC)
Yes, this.

The TPS/Lean Manufacturing folks use the term "poka-yoke", "mistake-proofing" now, rather than the original term, "baka-yoke", "idiot-proofing". Maybe people should think that way about users too.
blythechild
Dec. 29th, 2017 08:27 pm (UTC)
I recently found myself explaining some of my designs to my superior when she didn't get the concept. I realized what I was doing and suddenly said, "Never mind. If I have to explain it, the design has failed. I'll try again." She was taken aback by it, thought I was being hard on myself, but once I explained that I wouldn't be around to explain the design to everyone who ever sees it, she caught my drift. It's up to a DESIGNER to make things make sense.
( 5 comments — Leave a comment )

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