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I work on airplanes and a term we use a lot is "hazardously misleading" - and like all work terms I end up applying it to life.

For example, let's say a warning pops up that says you've got an airplane at your 3:00 on a collision course with you. And you really don't. So, crisis averted, right? Wrong! The pilot could try and pull some quick hero move and get into an even more dangerous situation. It distracts him from good airplane flying. He trusts the traffic system less once he realizes it's not always right - so the next warning he might not take as seriously but it might be real.

In other words it's very bad.

In life it's usually less bad. I saw a stapler sitting on a table and I had papers to staple but when I went to use it, I stapled it and nothing came out, it was out of staples. Hazardously misleading stapler! Wasted my time, sitting there and not being able to deliver, so if we don't have staples at least hide it away (or, as in airplanes, disable and placard!)

And I totally thought about it this week with the stories going around about facebook's "other other" message box -

There Is An Even More Hidden Facebook Messages Folder

Most people are angry that facebook shoves messages back into this "hidden" folder, behind the "message requests" even.

I got burned by this - a really interesting request by a special company wanting me to taste test some cookies, for real, I never got the message. Don't get me started.

What really makes me mad is the fact that you can look up any Tom, Dick or Harry on facebook, and on their profile page there will be a "message" button, just like all your friends! You click it, you type the message, you think the person will get your message, you're never told that since you're not friends your messages get pushed down into an unreachable basement. They never respond to you and you think what a jerk, after I reached out so kindly.

It's misleading! Either don't put the button there, or warn people how it works, so they keep searching for real ways to contact you!

Usability, people. Think about it.

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Comments

( 11 comments — Leave a comment )
dark_phoenix54
Apr. 8th, 2016 12:20 am (UTC)
Well, that could explain why I've never heard back- not even a request denied- from some people I've friend requested and sent them a message about who I was. Dogshit.
yamamanama
Apr. 8th, 2016 12:21 am (UTC)
Someone asked me about my profile pic, which, for the record, is a painting of Elric of Melnibone done by Yoshitaka Amano.
aerrin
Apr. 8th, 2016 12:30 am (UTC)
I read this same article and checked my messages to find FOUR missed messages - three trying to connect with me for a giveaway post I'd made in a group, and one from a YEAR ago from a very dear friend of my husband's family congratulating me on the birth of our son.

So facebook basically makes me look like an asshole.
astrogeek01
Apr. 8th, 2016 01:40 am (UTC)
I bet this is the reason someone never contacted me back about a GGC panel. :( I've filled it up now but that makes me sad.
anais_pf
Apr. 8th, 2016 02:02 am (UTC)
Yeah ... what the heck, Facebook? Either have a message system, or don't. Don't mislead people. For the record, I had three messages in that "third" hidden mailbox. Nothing crucial, but it could have been! And there was no reason I shouldn't have gotten those messages.
koremelanaigis
Apr. 8th, 2016 04:04 am (UTC)
There's a company in my city that sells doughnuts at festivals and they put up signs on the side of the road that say something like this:
"CAUTION - hot doughnuts!
at such and such festival on this date"

Capitalizing on driver's tendency to pay attention to words like "caution" at the expense of public safety.

Edited at 2016-04-08 04:05 am (UTC)
spacefem
Apr. 8th, 2016 03:15 pm (UTC)
Whoh I agree that the donut sign is terrible!
soundofsunlight
Apr. 8th, 2016 04:38 am (UTC)
I messaged an acquaintance about a week ago, never heard back. I already knew that this is an issue on facebook, when you message someone not listed as a friend, so I know he's not ignoring me. But I also didn't want to suddenly add him out of nowhere; we're only acquaintances and I don't know if he'd want to be fb friends or not. I like to talk to people first...
(Deleted comment)
sandokai
Apr. 8th, 2016 02:29 pm (UTC)
Indeed, that folder makes me SO MAD. Nothing important was in mine but I have friends who had old friends or exes contact them a year or two ago and they never knew!
medesign
Apr. 8th, 2016 05:59 pm (UTC)
another reason to dislike facebook, as if i didn't have enough already.
( 11 comments — Leave a comment )

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