1) Listen carefully
2) Ask questions about the downstream consequences about not meeting our dates
3) Communicate what can be done
4) Communicate recent successes, both to give everyone a feel for the realistic pace of what's going on, and to make sure the things we have accomplished are what the program really needs
5) Say, "I don't have a great status on X, but with this information you've told me I'd like to check with the team and report back."
6) Brainstorm alternative paths... "what if we just gave you what we have now?"
7) Offer peace amidst the storms
I will not do these things, which seem to be my autopilot brain go-to moves:
1) Get defensive
2) Say nothing
3) Loudly declare that these dates were unachievable crap from the beginning and everybody knew it
4) Stand up and storm out
I know. I've tested all of these. Extensively. I'm awesome.
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